The iYogi Tech Support Advantage

What is iYogi

iYogi is the provider of on-demand remote tech support services from India. It has hundreds and thousands of consumers and small business customers across four countries for its annual subscription alone. The company also provides thousands of single incident sessions every day on a 24/7 basis. iYogi is staffed by thousands of technical experts that power iYogi’s Global Delivery Platform along with its proprietary technology, protected intellectual property and highly optimized processes. Here is a detailed review on iYogi’s various global technical services. iYogi embraces its Indian roots and leverages the tech sophistication, expertise and professionalism to remove user frustration, by delivering great, high value technical support at a great price. The company has one of the highest resolution rates.

The best customer experience iYogi’s Global Tech Experts, in locations worldwide, provide a new approach to solving problems and helping customers. iYogi is setting the standard for the remote support industry with one of the highest customer satisfaction scores. iYogi offers a range of powerful tools that complement its award winning remote support service, for helping customers maintain technology at peak performance. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimization. iYogi Reviews by customers encourage its technicians to continue delivering the best.

Here are some iYogi customer reviews reflecting satisfied reactions after availing iYogi’s technical support:
“Your technician knew what he was doing… he corrected the problems VERY FAST. He is excellent…   ““very pleasant techs, no problems at all… I was very impressed with the service and the expertice of the techs. No issues at all.”

Best practices iYogi’s Global Delivery Platform, iMantra, gets smarter with every customer interaction. It documents every problem, solution and relevant hardware and software specs, while capturing each customer’s demographic information and creates a behavioral profile.

All of this information is at the fingertips of iYogi’s Global Tech Experts, combining a powerful knowledge base with a comprehensive set of tools, and technology expertise that can be accessed on demand to deliver great tech support. iYogi was recently awarded the Red Herring 100 Award, a selection of the 100 most innovative private technology companies in the world. There are iYogi customers in Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Goorgia, Hawaii, Iowa, Idaho, Illinois, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississipi, Montana, North Carolina, North Dakota, etc. in USA, and many cities in Canada, Australia and The UK who have taken tech support from iYogi Certified Technicians to solve their computer related problems. Their reviews on various technical forums prove this. Headquartered in India, iYogi is privately held and funded by Sequoia Capital, Draper Fisher Jurvetson, SAP Ventures, Canaan Partners, and SVB India Capital Partners.

What is Technical Support

Technical support or Application Support is a range of services providing assistance with technology products such as computers, software. Technical support services help the user to solve specific problems with a product. Most of the companies offer technical support for their products, either free or for a fee. Tech support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident. Larger organizations frequently have internal technical support available for their customers for computer related problems. The Internet is a good source for online tech support. This is a platform where experienced users may provide advice and assistance with problems. In addition to that, there are some fee-based service providing companies which charge for premium technical support services. Telephone can be used as a medium to provide solutions for the basic software problems, remote access repair services can also be used through telephone line.

iYogi Tech Support Services iYogi Certified Technicians can provide technical support for different types of issues with computers and computer peripherals. iYogi’s certified Global Tech Experts are setting new standards in tech support industry. Give them the green-light to access your computer remotely via Internet, and kick back and relax, while they resolve your computer’s technical issues. iYogi is an independent provider of on-demand tech support and is not affiliated with any third-party brand unless specified. You can get instant access to tech experts for multiple brands of PCs, software and connected devices, all at one place.

iYogi Tech Support for Laptops and Desktops
A laptop is a personal computer designed for mobile use. A laptop integrates most of the typical components of a desktop computer, such as a display, a keyboard, a pointing device (a touchpad, also known as a track pad, and/or a pointing stick) and speakers into a single unit. iYogi is a technical conglomerate, which has set the goal of achieving the highest level of customer satisfaction by providing exhaustive laptop repair services. The below mentioned iYogi reviews on its various global services detail out each particular service iYogi offers to its clients.

iYogi Certified Technicians can optimize your PC through PC Optimization tool of Support Dock which employs state-of-the-art technology to increase the output of your computer. iYogi Certified Technicians can help you to increase the Internet speed by updating the drivers and the software installed on your laptop. Read below for the iYogi review on Global Services, especially for support for laptops and desktops.

iYogi Tech Support for Internet Browser iYogi certified tech experts can troubleshoot faulty web browsers and network issues. They can install and set-up Internet browsers on your operating system and enhance your browsing speed. iYogi technicians can fix errors in the browsers and upgrade the latest versions on your operating system. They can also configure your Internet browser for faster Internet access, manage Internet cookies and history.

iYogi Tech Support for Printer iYogi certified tech experts can diagnose and repair your printer problems from installing the correct software to customizing its settings to meet your requirements. They can assist you in connecting your printer to a network printer and sharing access across your home or small office. iYogi’s technicians can ensure that you have the latest drivers to prevent any type of software conflicts. They can perform a ‘test print’ to ensure that your printer is in good working condition.

iYogi Tech Support for Antivirus iYogi certified tech experts can set-up and install the latest antivirus software on your PC. They can detect and remove all kinds of viruses and other malicious programs by installing the best antivirus software compatible with your system. They can also optimize the firewall and schedule automated virus, spyware, and adware scans.

iYogi Tech Support for Firewall Set-up and Configuration iYogi certified tech experts can assist you to set-up and configure the firewall to block unauthorized access to your computer and Internet network. They can shield your PC from hackers and security threats by optimizing your Firewall security.

iYogi Tech Support for Wireless Networking Set-up and Installation
A computer network, often simply referred to as a network, is a group of computers and devices interconnected by communication channels that facilitate communications among users and allow users to share resources. Networks may be classified according to a wide variety of characteristics. Popularly, they can be classified on the basis of distance, with the heads being Local Area Networks, Metropolitan Area Networks and Wide Area Networks. Read below for the iYogi reviews on Global Services, especially for support for wireless networking set-up and installation.

  • iYogi Certified Technicians can assist you to resolve problems in setting up and installing a wireless network connection. If by any chance you are unable to browse the Internet, then they can ping your service provider to renew the network protocols. iYogi’s skilled and expert technicians can effortlessly configure your wireless network connection to offer you with secure network connectivity and web browsing.
  • iYogi Certified Technicians can help you in installing Routers. They have expertise in setting up all brands of routers, tech set-up for a Cisco Router, setting up a D-Link Router, procedure of setting up a Netopia router, setting up TRENDnet Router, setting up Linksys Router and setting up Belkin Router.

 

55 Comments

  1. Clancy Bowen

    I was having trouble with setting up a firewall to keep my system safe from online threats. I came upon iYogi reviews and was routed to a cheerful technician who took remote control of my computer and made sure my system remained safe for as long as I wished!

  2. Taylor Brown

    I am technically challenged and find it hard to handle even the simplest problem. So, when I was stuck while trying to install a router, I chanced upon iYogi reviews and took the help of the technician. I was impressed with the level of help I received!

  3. Jean, San Francisco

    I wanted a strong firewall network that could keep my system protected from all sorts of viruses and external threats. I found iYogi reviews to be extremely helpful in this regard-the ultimate shield against malware of all kinds!

  4. Gordon, Las Vegas

    I was having trouble with my Internet browser and wanted the issue to be taken care of immediately as a lot of my work was being held up. I took recourse to iYogi reviews and managed to resolve the issue almost at once.

  5. Wilbur, Chicago

    I Yogi remote support has come a long way since I first started using their services. Back then it was still an up-and-coming company and had its own teething problems, which was perfectly normal. But now it is a major player and provides impressive services to a vast clientele. I have firsthand experience of the wonderful I yogi technicians who are not only perseverant but are true professionals. It is a pleasure to have you guys as my remote support.

  6. Jacklyn

    Of the lot that iyogi offers, I like the Support Dock desktop application the most. It really limits the amount of work that I need to put in to keep my system in shape. Of the rest I prefer iYogi Smart PC and and iYogi PC Optimization as well.

  7. Patty Jackson

    Iyogi technician helped me to optimize my PC. The expert was really knowledgeable and skilled. He thoroughly diagnosed my PC and optimized it. Now my PC is running at its best speed. Also, I am able to use the Internet properly. I am really thankful to iyogi.

  8. Alex Moore

    I read about this tech support company iYogi who offers yearly unlimited package for Apple devices with a computer, at an online forum. I decided to give them a call. To be frank, I was not convinced enough that I could spend money. I tried with their free setup and install support for Apple devices. I was a little apprehensive as the technician was using some jargons that I didn’t understand but gradually he explained and cleared my doubts. It was fair enough!

  9. Barbara Warner

    I am a student who was recently gifted a laptop. To keep it protected from viruses and make it work without any errors, I want to subscribe to an online tech support service. I had heard about local computer techs in my locality. But, I could not rely on them as they were good for nothing. As annual tech support plans were not within my budget, I was looking for some plan that I can opt only in case of any problems faced. My friend told me about iYogi’s Single incident plan. Though I don’t wish to face any tech problems on my laptop. But, if in future I face any problems, I will definitely try this out.

  10. Debra Rivera

    I want to download and install a software on my laptop with the help of which I can convert the format of music files. I came across one such reliable software, but I was able to download it but not install it on my laptop. I tried many a times, but still i was unable to install it. I was getting annoyed and frustrated. My brother who felt my frustration told me about iyogi’s remote tech support services. I was a bit reluctant in taking any third-party’s support as they might get access to my personal details that were stored in my laptop. But as I desperately want that software, i gave up and called iyogi’s toll-free number. After listening to my problem, the technician on the other side, tried to sell me iyogi’s annual plan. But I don’t want any such plan so i disconnected the call. Another day, I again called iyogi and told straigh way that i dont want to buy any plan, but if you guys can resolve my problem, i might think over it in future. The guy on the other side happily fixed my problem. Though i have’nt subscribed to iyogi, but if circumstances will occur, i would definitely go for it.

  11. Ruth Purnell

    I had read about iYogi in a chat forum, but was not sure about their work model. But last week, while I was trying to install Windows 7 on my laptop, my system just froze. Even after repeated tries, I was not able to restore it back. Though I am not an expert when it comes to technology and it was late to call up a local technician, I decided to try iyogi. I must say that the technician was very polite and handled my case well. She helped me fix my problem and also installed Windows 7 on my PC. Apart from the problem in understanding her accent, I had no qualms.

  12. Libawr

    I switched to iYogi one year ago because my previous support provider was very expensive and the support was also not up to the mark. It’s been one year with iyogi and till date I have not faced any issues whenever I’ve called them for assistance. The technicians are very friendly and polite, and experts in their field. Though at times, the response time is bit slow, but they make it up with quality tech support. I have already recommended iyogi to 2 of my friends and they too are happy with the service.

  13. Alicia Ortega

    Whether it’s a start up problem or a deadly virus infection, iyogi technicians have always helped me fix my problem. Though at times I face problems understanding their accent, but every problem looks small in front of their excellent tech support. And since at the end they fix my problem, I don’t mind putting extra efforts understanding their technical jargons.

  14. Mattias

    @Debra I whole heartedly agree with U…I have also called them and before I took their remote tech support, i was confused as to whether theyll be able to help me or not…I agree that the reps are quite pushy and try their best to sell off a plan, after all that’s their job, However the tech support they offer is truly exceptional. The techies are quite knowledgeable, respond fast, and offer great customer service. I recommend them to all my friends

  15. Jayvee Oliva

    iyogi reviews helped me fix my wireless network issue. Through this site, I got to know different issues that crop up while setting up a network and tips to fix them.. I found this site really useful.. I’ll keep reading it and will also tell my friends about it…

  16. Henrietta Sawyer

    I contacted iyogi through their chat forum.. I was attended by a friendly techie who helped me fix my driver issue… we also created a backup of all my drives for security purpose. Though the response time was little long than what I expected, but the technician saved my day!!! I give iyogi 9/10…

  17. Ray Atesiano

    I wanted to set up Google Apps on my office PCs. Through a friend, I got in touch with iyogi technician. He was polite and working with him was a treat. Not only did he help me install the app, he even walked me through setting up secure network connections for the team over the phone. It was a pleasant experience with iyogi.. I highly recommend their service…

  18. Sherlock Holmes

    I was tired of fixing my mac book pro… nothing seemed to be working for me.. that was when I accidently landed on iyogi’s name, while looking for solutions on support forums. I decided to chance upon their name… and boy, they were pretty cool… the techie not only fixed my mac, he also scanned it and installed other software I needed… Good and honest service!!!

  19. Kristen Bates, LA

    I was stuck with an error when I was trying to sync my Android Smartphone with my Windows PC. While I Googled for tips and ways to solve, I came across iYogi who offers cross-platform solution for all types of devices. When I contacted iYogi, I was very happy the way the technician took over the problem and connected my Smartphone, helped me in sharing media and my contacts. I was relieved that day and since then, I never delay calling iYogi whenever I face any issue.

  20. Anthony Grigsby

    My netbook was running super slow, to an extent that it used to take close to 10 minutes to open documents and files. This was hampering my productivity. Since I find walking up to a local repair shop very taxing, I decided to look for remote tech support. After lot of research I zeroed on iYogi. The technician gave me quick resolution to my problem. Though the network was bad, but he kept calling until I was assured that the problem has been fixed. Thumbs up from my end!!! I highly recommend you.

  21. Reyna glass

    Absolutely the BEST business I’ve ever dealt with. Customer Service, Troubleshooting, Repair, all work perfectly with iYogi. The technician promptly informed me of each and every problem and the solution. I liked the way you do business!

  22. Rusty Sprouts

    My smartphone seemed to have entered a non-responsive state. None of my apps were working. iYogi technician was quick in understanding the issue and helped me restore my phone back to its previous state. The only thing that put me off was his long sales pitch through which he tried to sell me everything that was on his shelf. Apart from that I enjoyed my session with iYogi expert.

  23. David Vileta

    For the first time I had used remote tech support in my life. And thankfully, it was with iYogi. My computer was giving me some strange error messages. Unable to wait for a local technician to come, I tried testing my luck with remote tech support. iYogi technician quickly took over the problem and fixed the issues. But his accent was very different and it took me some time to understand his instructions. But I’m impressed with the way he took care of my problem.

  24. Scott

    I am a small business owner. I have read and heard a lot about the hackers targeting small businesses as they are vulnerable. I also thought that there is no need of security my office network as who would be interested in hacking my business. However, the various reports compelled me to secure my office network. I was a bit worried that how i can secure my office network from viruses and other external threats. I called one of my relatives, and he suggested to take iyogi’s help. The tech support provided by iyogi in securing my office network was excellent. Now i work in a totally secure environment without worrying about becoming victim of any security breach. Thanks a ton iyogi.

  25. Mike Epps

    I have been subscribed to the tech support services of iyogi for the last one year. I am very much confident to say that iYogi technical services is rich in technicians who have the required skill and expertise to resolve problems related to computers. The best thing is that whenever i faced any issue and that too at any given point in time, i was duly helped in getting rid of the issue. Thanks iyogi for the timely help.

  26. Ethan Ponce

    I had a very positive experience with iYogi on a very terrible day when my Mac just refused to respond. I was almost in tears. My friend suggested me to call iYogi and seek help. I must say the technician was very understanding and comforting. He asked me to relax while he worked on my mac… very soon I saw my computer booting back to life… I jumped in rejoice… my machine was now working like ever before… thank you guys, you saved me from big loses…

  27. Adam M

    I called iyogi after reading about them on a tech forum. I wanted help to back up my data that was lying on my computer from years all together. The technician explained me the need of data backup and told me how lucky I was that my system never crashed in all these years. He carefully backed all my data and gave me handful of tips to keep my system optimized and up-to-date. I got instant support from iyogi…

  28. Adren Kaye Garcia

    I never had a great experience with online technical support providers. And lately I called iyogi to start Internet on my laptop. I had no idea about the company and the technicians. But, iyogi changed my perception. Their technicians are so talented.

  29. Colin Kill

    The online and on-site tech support offered by iyogi is excellent. Besides their tech support, it is Support Dock application suite that impressed me a lot. It helped me a lot in keeping a tab on the performance of my PC. The Support Dock tool employs state-of-the-art technology to enhance the productivity of my computer.

  30. Nancy Tremblay

    I was a looking for a printer that i can connect to my iphone via AirPlay technology to give print commands. Thanks to the iyoig reviews for helping me find the best and suitable AirPlay-compatible printer. I am very much impressed with the research based review articles of iyogi.

  31. jeffery, Jacksonville

    iYogi’s technicians are very helpful and knowledgeable. I just hope that you keep doing this awesome job like you are doing. Faster response, caring and friendly behavior, expert approaches to problem resolution, high resolution rates. It’s great to be associated with a reliable and renowned company like iYogi. You solve all my computer problems!

  32. Brian Bassett

    I called iyogi on a friend’s recommendation. She was very happy with their services and now it was my turn to try my luck. Though I was not very sure if a technician sitting in the other part of the world could understand my issue completely, I still decided to give it a try. I am amazed to see the technical expertise of the technician who answered my call. Within minutes, he fixed up my router and solved my problem. I liked iYogi tech support!

  33. Mariana Marín

    After checking various tech support companies, I finally decided to go for iYogi. I found their subscription plans quite affordable and they provide comprehensive coverage for almost all the technical devices that I own. They helped me build a wi-fi network in my house and helped me route all the devices in my home through a secured network… Thank you iYogi for making my lives easier!

  34. Brian Miguel

    The remote tech support service was just on time that I could resume my tax return documentation soon. There was this ugly Internet browser problem that pushed me off the track for an hour. I was exasperated as I didn’t want to take another hurdle in addition to tax return filing! Gosh I hate this. The technician from iYogi troubleshot the issue and also gave me some tips on handle browsers more efficiently.

  35. Jeffrey Martin, Long Beach

    iYogi is a savior to me. I am quite poor in checking my computer for errors and diagnosing an underlying problem. That’s why I have anchored to iYogi’s annual remote tech support service to troubleshoot my problems and keep my PC running with iYogi’s support. You guys keep my work and play moving. Kudos to iYogi!

  36. Gerard M.

    There is no doubt in the fact that iyogi is an amazingly talented company and offer superior technical support for computers. I was having a problem with Microsoft Word. It was hanging repeatedly. Also I couldn’t save the file. I subscribed to them and within some time my issue was resolved.

  37. Amairani Soto

    I have used iYogi just once to solve my antivirus problem. I was not able to run some websites and suspected it to be a virus problem. The technician quickly got his hands on the issue and informed me that the issue was due to plug-in problem that were not allowing the browser to display the content. He also ran a free antivirus scan to remove all virus infected files from my computer…. I highly recommend them…

  38. Alex D

    I’m an avid follower of support.iyogi.com. I get right and easy answers to most of my tech problems. The solution steps are easy to follow and understand. I have become a tech genius of my family and don’t have to run to local technicians for every small and big issue… thank you iYogi!

  39. Giselle Dominguez

    I came in touch with iYogi to repair my faulty driver. But boy, I couldn’t be happier, the technician not only resolved my driver issue, he also helped me in optimizing the speed of my computer and scanning my computer for virus and other infections. He also created a back up of all my files and data. I am completely satisfied with the kind I got from iYogi. Keep up the good work guys!

  40. Caitlin Moran

    I wanted to migrate my system to Windows 7. But even after following all the steps, I was not able to successfully install windows on my PC. Then while stumbling through different web pages, I landed on iyogi’s website. I decided to call them for prompt help. Soon I was connected to a technician who helped my install Windows 7 on my PC. Thank you iYogi for your instant help and support!

  41. Chris Jerren

    I am technically challenged and could not solve even the simplest issue on my own. My brother often teases me and says I am good for nothing, I feel bad and now I have decided to improve my technical skills with the help of iYogi. My friends say that the company is really good and it can handle any kind of technical problem with utter ease and excellence.

  42. Last week I was struggling with my systems firewall setting then suddenly my friend Smith visited me. He opens his laptop and searched for the solutions and comes across with the iYogi Technical Services. We immediately called on the toll-free number of iYogi, thinking they would definitely take time in solving the issue but to my surprise iYogi guys helped me instantly and solved my problem within minutes. I was glad with the service of the company and now I have taken iYogi’s subscription for next three years. My friend too seemed happy to see iYogi’s style of working and he too subscribed for iYogi technical support.

  43. Hariet Dyer

    I was looking for the online solution for blue screen error in my PC and I got the solution at your website. While going through your home page I came to know that you guys provide subscription for many technical support services and plans. Is there anything attractive for customers like me who hardly solve technical problem on their own? I am definitely going to take your plan because I am a computer student and honestly I am very poor in handling computer data.

  44. Nothing is better than TechGenie when it comes to technical news or information. This is my favorite website and I have bookmarked it on my PC. I have learned and understand many tech related things through TechGenie. Though, I don’t have your subscription as I never encounter any major issue but I know I can take it at any moment if at all I feel the need. Thanks TechGenie and thanks iYogi.

  45. There are a lot of things that I came to know through your website. I like your articles because these are informative and new but sometimes I feel this site is only focused on technical news and computer queries. I want something more interesting, my friend told me that you have many other websites that offers more interesting articles but I never visited them. If you have other websites running, I am definitely going t to give a search.

  46. Kubler

    I was looking for some online solution to fix my printer issue, which was not giving the print out’s properly. It was then I encounter iYogi, I was so impressed with the company that I bought its subscription two week later of that incident. Now I am happy and relaxed as I know iYogi people will come to my rescue in case I face any technical issue with my laptop, computer or printer.

  47. Carol Michtell

    Wow! That’s a great new. I have a small business of brass and I prefer using computer to maintain the details of my company but being technically poor I am not confident enough to fix my computer. Even my staff is not self-efficient in fixing the problem. But, if iYogi is extending its services in India then I am pretty hopeful that it can help me during the technical hitches. I am definitely going to subscribe to iYogi services.

  48. Jeffrey Wayne Shier

    I was looking for a good antivirus for my laptop but was confused which one to purchase. I searched for online solution and that’s when I landed up at this website. With the help of information available at this site I came to know that by setting up a firewall I can easily keep my system safe and data secure.

  49. Menuccia Tassone

    Recently I lost all my important data due to virus attack which might have entered my PC from my friends pen drive. I got so irritated but I realized the fault was mine as I have to scan it and then used it. Nevertheless, I keep iYogi’s toll free number handy and I immediately called the expert guy who helped me in installing new antivirus software in my computer.

  50. I was having problem with my PC as it was restarting again and again. In spite of my several efforts, it didn’t bounce back to its normal working condition albeit it started making weird noises. That’s when I called up my friend and he gave me iyogi’s toll free number. I called them up and their technician took remote access of my PC. It took him quite less time to resolve the issue. But after that he started convincing me to buy his products, which was quite a turn off. Their service is quite good sans the sales pitch.

  51. I was having trouble in getting my Windows Operating System upgraded to the latest Windows 8.1 OS. I had no clue as how to go about the process. I went through iYogi reviews which eventually helped me in carrying out the entire upgrade process successfully.

  52. I was working on an important project when suddenly my laptop started freezing randomly. I was in for a ride. I didn’t know what to do. So, I called up my friend and he told me to contact iyogi guys. Totally down with the issue, I called these people up. But no one took the call. I kept trying when finally, after my fifth attempt, a technician took a call. He seemed to be patient and friendly. He took remote access of my laptop and fixed the issue. Though, there is delay in their service but their service is good.

  53. One day the ink cartridge of my printer went completely dry and was unable to provide good prints. One of my friends recommended contacting iYogi for quick support. I tried to call them up, but there was no response from their end. After calling them for around ten minutes, one of their technician responded. The response was slow, but the service provided by the technician was quite relieving.

  54. It is good to have iYogi as a backup for any sort of technical errors. The moment I realize my PC is having some trouble in carrying out any stuff, I immediately contact iyogi for help. Though sometimes, its bit frustrating to wait on the call for a technician to reply, but still it is very much helpful.

  55. Ainsley

    The moment I used to start my PC, it showed me an error message stating booting issues. I had no idea about the issue and its resolution. On the reference of my friend, I approached iyogi for instant support. Their technicians did a commendable job, but were hard to understand due to their accents. I had a mixed expereince with iyogi.

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