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Thread: windows update failed to install error code FFFFFFFE

  1. #1
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    Nov 2012
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    windows update failed to install error code FFFFFFFE

    Need a Tech Expert Help to Get Fixed this Error/Issue


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    Approved agent to close the case as Resolved as per case notes.

  2. #2
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    windows update failed to install error code FFFFFFFE

    query the cust left vm

  3. #3
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    Nov 2012
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    windows update failed to install error code FFFFFFFE

    query the cust left vm

  4. #4
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    Join Date
    Nov 2012
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    35

    windows update failed to install error code FFFFFFFE

    Account Verified: Yes
    Account Verification Link Sent: Yes
    Educate about Email Verification Link: Yes
    :

    Name: maryclire hjjkkl

    Issue with Error : Windows update failed to install.
    Issue Recreated : yes
    Time Expectation : yes
    SD Installed : Yes

    KB ID:
    KB Search Strings Used: windows update
    Session ID:

    Disclaimer for Remote: You are communicating with technical Services, an independent technical support company providing support for all Windows and Apple products. Do you authorize to take the remote session of your computer.

    Action : Have taken a remote session and set a restore point.
    Result : success.

    Action : Have tried to install the updates automatiqueryy
    Result : success only one update failed to install, security update

    Action : Have run the utility tool for windows update related issue from tool miner
    Result : success however the update still failed to install.

    Action : Have tried to install the update manually from microsoft website using the KB article
    Result : Failed.

    Action : Cust did not want the updates to install everytime she shuts down the computer, hence disabled the windows update informing it is not a mandate option and then shutdown the computer, the updates were not installing and cust was okay with it.

    Issue Recreated : Yes
    Action Plan : NA

    SD Update and Education : na
    s : na

    ************************************************** ************************************************** **************
    Verified if the User's Main Issue is Resolved: no
    Rebooted the Computer to Check if All the Settings are Working Fine After any Changes: yes
    Checked the Homepage: na
    Checked the Email: na
    Checked the Printer if Any: na
    Turned off the Action Center Alert if any: na

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