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Thread: issues with total defence , flash player

  1. #1
    Senior Member
    Join Date
    Sep 2012
    Posts
    127

    issues with total defence , flash player

    Need a Tech Expert Help to Get Fixed this Error/Issue


    Call us at Toll Free No. 1 877 316 9417

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    USER INFORMATION
    ================================================== ====
    Account Number :
    Users Name : Url Demhsilitre
    Users Phone Number : Y
    Cx Email ID verified: Y
    Cx PIQ verified : Y
    Cx Subscription validated: Y
    Cx Device Info validated: Y

    ================================================== ====

    Initial Probing was done/Questions asked : Y
    Initial Action Plan and Resource Expectation :Y
    Time Expectation Set in Min: - min
    was provided to the user :Y
    Kb Document : Solution ID:
    Session Id :

    ================================================== ====

    SD All components Installed/Present: Y

    Mode of Troubleshooting (Safe Mode/Normal Mode): BOTH
    Created System Restore Point : Y
    Disclaimer Provided for System Restore : N/A || NIL Y
    Created Registry Back Up : Y
    Disclaimer Provided for Registry Back Up : N/A || NIL Y

    ================================================== ====

    Issue (with error message, if any) : issues with TD , flash player ,
    Critical Notes (if any) : Na
    Issue was Recreated and Verified : Y

    ================================================== ====
    Action: Tried to take remote session
    Result: Done

    Action: Tried to create the system restore
    Result: Done

    Action: Tried to uninstall the TD internet security which was an old security
    Result: Done

    Action: Then installed the latest TD Anti virus
    Result: Done and tried to activate the product , it gave and error message that the activation code is not active

    Action: Then tried to contact the Ca user service and get the product key active and restarted the computer and tried to reactivate and it started the
    Result: Done

    Action: Then checked with the flash player
    Result: And it was working fine

    ================================================== ====

    Issue resolved : Y
    tried to recreate the issue : Y
    Took Confirmation from User if issue was resolved: Y

    ================================================== ====

    Checked for SD :Y
    Checked for CARBONITE : Na
    ed for S :NA
    ed for ADD-ON :NA
    ed for Warranty:NA
    Reason for missing : NA

    ================================================== ====

  2. #2
    Senior Member
    Join Date
    Sep 2012
    Posts
    127

    issues with total defence , flash player

    Anonymous:.
    user:pBedentoit@.com
    Anonymous:[openurl]http://tinyurl.com/gettdav[/openurl]
    Anonymous:Hi mam
    Anonymous:are you there?
    Anonymous:mam please reply me in the chat
    Anonymous:hello mam are you there?
    Anonymous:please reply
    Anonymous:Mam all the issues is been fixed in the computer and since i am not getting any response from your end i am disconnecting the session from my end and also once i end the session you may receive any feed back form to rate the services of me by giving being the least and being the best.

    And thank you for choosing !! have great day good !!

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