If you are using Windows Mail on a computer with a Windows Vista, operating system, there is a possibility that some messages might end up being stuck within your Outbox. You may notice that you are unable to send or delete these messages. When you close your Windows Mail program, you will be informed that there are indeed unsent messages in your Outbox.

Some messages may even be stuck within the other folders, like the folders labeled Deleted Items or the Inbox that you can’t remove no matter what you do.  In this article, you will find the steps to fix your problems without the hassles of complicated instructions. These solutions are easy to follow because they can easily be recognized by beginners and general users.

Application of the Windows Mail Update

There are two download packages available in the Vista Windows Mail. One is designed for the 32-bit version of Vista and the other is for the 64-bit version. You must download the suitable package for your computer and you remember to install the updates. If you are unaware of which version of Vista you are using, take a look at the “Determine which version of Vista you are suing” section.

Download and Installation

Before you download and install the update, you will want to save the contents of the messages that are stuck so that the same information will be available for use later on. To download and install the update, here are the steps.

Step 1
After you click the link, you will be able to access the Microsoft Download Center so you can finally start the download process. You need to follow the instructions on the website so you can start the download. While downloading, remember where you saved the update because you will need to find it later on before installation.

You can find the downloads at the Microsoft Download Center. You can find the 32-bit versions at http://www.microsoft.com/downloads/details.aspx?FamilyId=09F002D9-A140-42A8-99F5-A86F2B7E39F1&displaylang=en while the 64-bit version is at http://www.microsoft.com/downloads/details.aspx?FamilyId=09DABF39-1E37-46DD-91BC-BE5ABE3F39B7&displaylang=en.

Step 2
Exit Windows Mail and then locate the downloaded file of the update.

Step 3
Double click the file and follow the instructions when you are prompted to complete the installation. If there is a message which says that the update does not actually apply or work to the system, make sure that you have downloaded the correct version for your computer. If you have the right version, then this means that the update is already installed. If not. You will have to go to the advanced troubleshooting.

Step 4
Start the Windows Mail and check if the stuck messages are still there. If they are indeed still in the Outbox, try to send or delete them.

Step 5
If it is still not working, try to restart your computer and see if the messages are removed. If this still doesn’t work, then you have to go and try the Advanced troubleshooting.

Which version of Vista are you using?

In order to find out which version of Vista you are using you should use these steps.

Step 1
Click Start

Step 2
In the search box, type System.

Step 3
Click the System Information among the list of programs.

Step 4
In the column marked Item, check the System Type and see which Version of Vista is running. x86-based PC means you are using the 32-bit version while x64-based means you are running the 64-bit version. If there is a message that is saying that the update does not apply to the system, make sure that you have downloaded the correct version for your computer. If you have the right version, then this means that the update is already installed. If not. You will have to go to the advanced troubleshooting.

This information will be very advantageous in case you do not want to go to a technician ahead of time. If you can fix it yourself, it is all the more better for you and your savings.