It’s expected that when you are using Windows Update, Microsoft update or Windows Server Update Services to install you updates you might experience a few problems along the way. It’s possible that you might be offered an update for a product but said update has not been downloaded or installed on your computer. You can even be repeatedly offered updates that have already been installed multiple times. The worst of it all would be if a particular update failed to install. Here, you can learn how to solve these problems on your troubleshooting issues.
Here, you can choose any of the mentioned methods but the first is the easiest because they cater to beginner and general users of Microsoft Windows and Microsoft Office. The other methods aren’t recommended because they are designed to be used by the more advanced users.
First Step: Searching for the Installation Error Code
The first step is to search for the installation error code in the Windows Update Troubleshooter. The troubleshooter will ask you to locate this code which has been recorded by your computer when the installation of the update failed. In order to do this, you must follow the steps mentioned below.
Click on Start button which is located on the task bar. Click on All Programs, and, then, on the Windows Update or Microsoft Update button.
Here on the website, locate the Review your update history option and then click on it. This will prompt a window to open that will show all the updates that were installed or didn’t succeed in installing.
Look at the Status column in the window. There you will find the update that failed to install. Click on the red X beside it. After that, you can now see a window that will display your installation error code.
Remember the error number because you will need it for the search box in the next step.
Before you do any of this, you can still choose to send your issue to the professional in the support team so you can use the solutions that they wills send to your email instead of troubleshooting. Click on the Microsoft Online Assisted Support in the window of the error code. Make sure that you mention in the issue report the installation error code that you noted.
Second Step: Windows Update Troubleshooter Installation Error Code Option
After step 1, you will be able to see whether the Windows Update troubleshooter is able to determine which steps you can try to resolve this problem. In order to use Windows Update troubleshooter, you can use these methods.
In the open window of the installation error code, click on the Find Solutions options.
After you do Step 1, look in the Microsoft Update or Windows Update window and type or paste the error code in the Type keywords here box.
Click on Search.
The search is likely to produce results that will link in with the suggestions of what you can try next. Click on these links and try and fix your problems with these steps. If there are no suggestions returned, go to the Third Step in this article.
Third Step: Microsoft Knowledge Base Solutions
Since Windows Update troubleshooter failed to resolve your problems, it is expected that you will have to move on the Third Step in the troubleshooting process. To use the Microsoft Knowledge Base solutions, you must follow these sub-steps.
In the window of the Windows Update, click the Go to Knowledge Base articles.
Here, search for the error number that is noted in the sub-step 1 of the First Step.
The search might produce links to articles that contain the installation code so you can use the resources and try to resolve the problem. If there are no suggestions, or if you are unable to solve your update problem, then you can ask someone for help in the support pages at the Microsoft Website.