Online PC Support

OPS Technical Solutions : +1(833)-522-1003


Suspected Cable Break Affects Hawaii Internet, Phone and Cable TV

If you live in Hawaii you must have been shocked by a sudden shortfall of cable services in the city as of Tuesday last week. Even though it was soon corrected, about 400,000 Oceanic Time Warner Cable customers are estimated to have been affected by Tuesday’s cable disaster that saw Internet services, cable TV and phone services halt for some time before being temporarily fixed as reports emerged that there had been a break in the undersea fiber optic cable that passes through the Molokai Channel.

Temporarily Restored

It was a distressing two hours before the services could be restored, albeit preliminarily from the time the accident happened at about 1 a.m. Even so, the service could only be restored on Oahu and Kauai after the two hours, for the other cities like Maui and the Big Island, users had to wait up to Tuesday afternoon before the services were restored. The undersea deep cable rests about 3,000 feet below the ocean’s surface and as such, having it repaired is expected to take more than three weeks. According to Oceanic’s vice president, the cable laying ship will be arriving in Hawaii in three weeks time and until then; no meaningful repairs can be done. As it is currently, even the particular cause of the breakdown is not known yet and will not be till the ship arrives and the repair works are commenced.

Not all Telecoms Firms Affected Though

Oceanic and other companies lease the fiber optic cable but its original owner is TW Telecom Inc. Despite the long waiting period, Maui county officials had expected that their office phones using the prefix 270 would be back in operation by Wednesday latest. Maui County’s service provider is known as Wavecom Solutions and it as well confirmed the return to full working of the county phones with the named prefix by latest Wednesday morning. But as other firms and companies cry foul over the outages from the cable breakage, one company in Hawaii is not particularly complaining. Hawaii’s largest telephone firm, Hawaiian Telecom reported that it had not been affected by the undersea cable breakage.

Repairs to take Three weeks or more

Time Warner Cable is well known as one of the foremost cable television companies in America and it remains to be seen what the how fast the whole repair works will be expedited to prevent further losses to the company. Its cable TV networks were affected and may not be up till the repairs are thoroughly finished in the over three weeks that it may take. Even so, Hawaii residents in the affected counties will be waiting to see how the temporary measures taken to bring up crucial services such as internet services are fully reinstated given the fact that reports and even the cable company have confirmed that there won’t be any meaningful changes until the cable can be fully repaired.

It is now obvious repairs may not be happening until after the arrival of the cable laying ship in three weeks’ time.

How To Speed Up Your Broadband Connection

In the current cyber world, Broadband Internet is considered as the modern standard for internet services. For people today, time and speed are the two influential decision making factors that are followed closely for all types of services. Slow traditional dial-up connections are gone thus paving the path for faster internet services and new technologies. These new innovations are either the DSL connections that connect using the telephone lines or the simple cable wires that connect using the same connection as that of the Cable TVs. If the need be, you can also subscribe to the range of wireless internet technologies such as WiMax, 3G, etc.

Having a broadband connection at your workplace or home is extremely convenient for downloading files, movies, images, etc. or even transferring important files to your clients and friends. In the initial stage, your internet speed will be simply amazing but with the passing time, you will see a sudden decline in its actual speed. Just as more and more people start using the same connection with the same bandwidth, your internet speed will slow down drastically. Usually, people using the cable internet connection are more susceptible to this speed issue. Similarly, when a large number of people use the internet under the same sub-network and consume huge amount of bandwidth, your broadband speed will surely face a great dip. Well, if you are also facing a similar problem, here are a few points to help you improve your broadband internet connection speed.

  • Keep a check on your speed: Comparing the speed as promised by your Broadband provider against the actual speed you are receiving is extremely essential. As a result, it gets essential that you check your actual internet speed before making a complaint. Usually, the speed is measured in MBPS (Megabits per second) or KBPS (Kilobits per second). When you compare the two speeds, you will notice that the actual speed is a lot lower than the provided speed.
  • Reset IP address: Usually, the slowdown in the speed is caused due to the rising number of total people using the similar subnet connection. In such conditions, resetting the IP address will help you to automatically retrieve a fresh IP from the system. All you need to do is simply click through your network settings and then click on “Renew DHCP Lease”.
  • Check other active background applications: Apart from the problem with your connection, it is also possible that your own computer is the culprit. Hence, it is necessary that you check out the OS for enabled Automatic Updates which will keep downloading new files for your softwares, movies, songs, etc. without your knowledge. If the system is enabled, it is better that you disable it.
  • Secure your wireless internet network: A similar problem with you internet speed is caused if your wireless connection is not protected and is intruded by other users. Hence, it is better to have your network protected using an encrypted protocol.

Make sure that you check all of these points if you are also facing issue with your broadband speed.

Call Now: +1 833-522-1003
Call Now: +1 833-522-1003
Call Now: +1 833-522-1003