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Would you want to reconsider your decision about hosting with GoDaddy?

When you come across this specific concern with GoDaddy, is when a whole lot of clients asks for their Wordpress installations to be cleaned of hacks and infections. However, when more than normal number of users comes to you with a concern then it is certainly something to worry about. Last month the same concern was with Network Solutions and this time round with GoDaddy.

The initial bit of groundwork revealed that it was happening to WordPress installations of a particular company predominantly. Not that, it wasn’t occurring with other companies too, but it was in real small measures. GoDaddy was aware of this concern and was trying to sort it out. This was known as they had replied to some of the threads that were posted on help forum.

GoDaddy posted a so called step-by-step guide about how to go ahead and update WordPress, but this is nothing better than linking back to the how to info on GoDaddy. If you consider the reason behind your site getting hacked is an older and outdated version of WordPress as this certainly does not seem to answer the concern only via upgradation. This kind of response was certainly not expected from GoDaddy.

GoDaddy, on its part was persistent that the concern was majorly because of the older versions of WordPress being installed. The responsibility lies on the customer to get the upgradation done as early as possible. The older version of WordPress has security loopholes that can be hacked into. But, there are possibilities of the site being hacked for months on end and shows no visible signs that indicate the hacking.

The amazing part is that after getting a thorough cleaning up job done on the client’s website which included wipe and reinstall, new passwords put in and the images confirmed, hand cleaning the database and all of that and the problem still existed. The website still is hacked again after taking all the possible precautions.

The moment we search and look into the client’s website we are able to decipher one particular file named “plan_erich.php that seemed to be at the root of the problem. However, a Google search on it yielded no result.

This might certainly not have been the fault of GoDaddy, but still without showing any concern not even looking, they have termed as good customer service. In spite of us personally calling the GoDaddy team up and explaining it to them they seemed uninterested in escalating the concern. The entire technical team at GoDaddy seems to be unaware of the magnitude of this concern and how it affects their clients. We would recommend that all clients get out now and move to HostGator for great tech support.

Godaddy and Network solutions pull out of China

With the recent strict censorship rules posed by China on Internet searching, domain names registrations and website ownership, many companies have now started to stop their operations in the country. Google, which is the first one in the list, is being followed by many other US online companies. Godaddy and Network Solutions are now standing in the list to pull their services out of China.

China government has set up a new rule with regards to the website ownership rule. It requires the .cn domain name seekers to provide their personal information which includes a photo identification card, business identification card, signed registration forms and other relevant documents to the Chinese government. Without these documents, no customer will be given the .cn domain name. It has also requested the same kind of personal documents to the existing customers. The website services of the existing customers who couldn’t or didn’t provide the documents will be stopped working.

Many Internet addresses selling companies strongly oppose this new rule because of many reasons. If any customer has to provide these documents to the China government then these companies should collect them from the customers and send to China. In other words they should act as mediators or agents between the government and the customers. Many such reputed companies do not want to act as agents to the Chinese government. Besides there are also security concerns to the customers who provide such photo and business identity in the name of owning a website name.

Google was the first to raise its concern and it immediately shut down its China search Engine. Alternatively, it used Hong Kong site to reroute the operations., which runs the largest domain name service in the world, has the same concerns about the new rule. Previously, it was referred as a registrar that collects the names, addresses and other general contact information of the customers while registering the .cn names. Now it is really a pain to get referred as an agent. The second point mentioned in the above is also another reason for godaddy to pull out of China. The company is strongly concerned about human rights and the security of their customers.

Network Solutions LLC is also another biggest company in US that sells domain names or the Internet addresses to the customers. With the same mentioned reasons it has also pull out of China. Another reason for Godaddy and Network Solutions to pull out of China is, the websites of the existing customers which didn’t provide the requested personal information have been stopped. There are many .cn domain owned companies which are fully functional since 5-6 years.

Governments across the globe should trade certain standard rules with regards to the Internet censorship. Such rules should be posed in such a way that they should not limit the freedom of expression. They should also protect the domestic companies within a country over international competitors.

Call Now: +1 833-522-1003
Call Now: +1 833-522-1003
Call Now: +1 833-522-1003