On 21 July 2010 Amdocs the leader of the customer experience systems innovation announced that AT&T Services is extending their contract with Amdocs for an additional 31 months. In their agreement AT&T Services has to support Amdocs with print and local search advertising and Amdocs will continue to manage the IT operation and the day-to-day data center for AT&T Inc.
Amdocs is a provider of software and Services Lycos in the field of Customer Relationship Management or CRM, Billing, Operational Support Systems for the (larger) telecom operators and service providers like AT&T Mobility, Cable One, Cablevision, Comcast, DirecTV and etc. Some of the products they offer are Amdocs Billing, Amdocs Self Service, Amdocs Interactive, Amdocs Digital Commerce, Amdocs Search and Digital Advertising, Amdocs Portal and etc. The companyheadquarters are in Chesterfield, Missouri and has over 18.000 employees also the company serves customers in over 60 countries in the world. This global company has revenue of $2.86 billion in fiscal 2009,
Who is AT&T
AT & T is the largest provider of local telephone, long distance, wireless and DSL United States. The world headquarters of AT & T is based in Dallas, Texas. Formerly known as SBC Communications, Inc.., The company has abandoned its trade name to make the now famous name of AT & T. Its subsidiary, AT & T Mobility is also the largest mobile provider in the United States. Moreover, it was recently shown to be the exclusive provider of the package of the Apple iPhone. According to the Center for Responsive Politics, AT & T is the second largest participant in the financing of political campaigns, giving $ 36 million since 1990, with 56% for Republicans and 44% Democrats. One of the key political issues for AT & T is to determine which companies will return the right to make a profit by winning contracts to supply Internet access to broadband in the U.S.
Amdocs Future Plans
After the press release, in which was included information for forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995 including statements about Amdocs’ growth and business results in future quarters, Amdocs commend the statements “Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated.” After this there where a lot of comments by the ordinary people about what are the further plans of the software provider Amdocs and what is this uncertainty. The worries for Amdocs come from the effects of general economic conditions that are slowing the Amdocs company growth in the business of providing software services. Nevertheless the contract between AT&T Services and Amdocs has been made and is for an additional 31months meaning the agreements are until 2017.