Norton antivirus program by Symantec is an excellent tool to detect and delete viruses from your computer by running a computer scan. To see if the computer is infected with the malicious programs it runs a computer scan. If any suspicious file is the detected during the scan, it deletes the file. Another good thing about Norton antivirus program is that every year its updated version is released. However, nothing is hundred percent fool-proofs in this world and Norton antivirus program is no exception. Sometimes Norton antivirus program may itself get infected with virus which has specifically been created to destroy the Norton antivirus program. If ever Norton antivirus program get attacked by a virus, it will be disabled and quick measures will have to be taken in order to restore Norton antivirus program on your computer. Do not worry! It is generally a simple process which demands not much effort on your behalf.
Simply follow the instructions given below to restore Norton antivirus program on your computer.
Step1: Go to the Norton website to run an online virus scan which will delete the virus affecting the Norton antivirus program from your computer.
Step 2: Uninstall Norton antivirus program from your computer. To do this, you need to go to the Start button present on the taskbar. A menu with different options will open. From this menu, choose Control Panel. Clicking on Control Panel will open the list of programs installed on your computer. Search for the Norton antivirus program in this list. Highlight it by clicking on Norton antivirus program. A Remove button will be seen. Start uninstalling the Norton antivirus program by clicking on this Remove button.
Step 3: After the Norton antivirus program is removed from your computer, restart the computer so that the changes made to the computer during the process may take effect.
Step 4: Now you need to reinstall the Norton antivirus program on your computer in order to keep protecting your computer from harmful programs. To reinstall the Norton antivirus program on your computer you will need its installation files. You will find this file either on a CD if you have purchased one or you will find the Norton antivirus installation files on the hard drive of your computer if you have downloaded the program from the Internet. Click on the installation file to open it.
Follow the instructions which comes on the screen for a smooth installation while installing the Norton antivirus program on your computer. If you encounter any trouble during the installation process, go for the support on the Symantec website. You can go for telephonic support, e-mail based support or chat based support provided by Symantec and ask for the instructions needed for the smooth installation of Norton antivirus program on your computer.
After you have installed the Norton antivirus program again on your computer, run a virus scan to be sure that your Norton antivirus program is working properly on your computer. Now you can keep using it without any hassle to protect your computer from viruses.