When you try to install the service pack and see the error message that the installation was not successful or an internal error occurred while installing the service pack. This error message is for one of the error codes 0x80070002, 0x8007000D, 0x80073712, 0x800B0100 and 0x8024200D.

Cause of the problem

There would be a reason for this problem. It can be due to the interference of any program on your computer with the service pack or there can be inconsistency in the windows servicing store, which is needed for the proper installation of the service packs.

Install the stand alone package for service pack

If you have already tried to install the stand alone package for SP then you must look for other methods. If you are not sure about trying this package or not then you must follow the steps for installing the stand alone package. With the help of this package you would be able to eliminate the issues that can be associated with windows update.

System update readiness tool

This tool would check your computer and will try to solve certain conditions which could interfere wit the installation of the updates or some other software. However, before you start downloading this tool, you must determine if you are running the 32 bit version of Windows vista or 64 bit version. If your system has windows vista operating system and you are aware of the version also then you can download it from the web site of Microsoft. When you have downloaded this tool then you must restart your computer and should try to install the service pack once.

Close or disable the running applications

The security risks might be increased with these steps. Your computer or network would become more vulnerable to the attacks by malicious users or the software like viruses etc. During the installation the most common reason behind the failure can occur when the third party application is using or holding such a file which is to be used by the service pack. For instance, third party antivirus or antispyware application can be the reason for the failure in installation of the service pack. You must close all of the applications and then restart your computer. After you have restarted the computer, disable the antivirus or antispyware program which might be loaded during the startup process. The applications can be disabled from the notification area. Right click the icon of the program of third party. Click on close, disable or exit or any other such term which is similar in meaning from the list of the options available to you. If these options are not available to you then open the application and then close or disable it.

As the antivirus or the antispyware application is close, you must try to install the full download package for the service pack of windows vista operating system which was previously downloaded from the web site of Microsoft download center


After the installation of the service pack is complete, you can enable the third party programs on your computer which were disabled previously.