Many new Windows 7 customers are facing problems to get their USB device to work with the computer, recently upgraded to Windows 7 or a new computer preinstalled with Windows 7.  It is no longer a problem; the solution is simple and very effective.

USB device

iPod’s, iTouch, MP3, USB stick have always been simple to work with windows with the plug and play functionality, since Windows are always preinstalled with necessary drivers. Other typical USB plug dives like mouse / keyboard (both wireless and wired), external hard disks, scanners, printers, webcams, mobile phones, digital cameras, etc might come along with a Disk (CD or DVD) for you to run before you can plug the USB device to your computer.  In that case, ensure you have all the necessary drivers updated on your Windows 7 by running appropriate compact disks that came along with each product.

Also ensure before downloading the devices software onto your Windows 7 that it is compatible with the new operating system.

Plug in

First try and plug in the devices once all software’s are updated. In most cases the device will be recognised. In your situation if the USB device is still not being recognized, first ensure it is plugged into the correct USB slot and make sure the device is turned on.

Firewall and Anti Virus software

If you have checked all the above, unplug the device and check your Firewall and Anti virus programs. Windows 7 has very advanced security and is designed to project your computer from being hacked by thirty party users. You solution is to disable all firewalls and anti virus software’s running on your computer while you make the USB device to work with your PC.  Important thing to remember is you are not going to uninstall but temporarily disable these computer shielding software’s.

Before you disable these softwares ensure you are no longer connected to the Internet; just as an added security. You can disable both anti-virus and firewall by either right clicking each of it’s icons displayed in the extreme right hand corner of your taskbar. Alternatively, you can go into the software by double clicking and then from theFile menu select disable.  Once you have disabled all anti-virus and firewalls (remember sometimes you can have more than one anti-virus software and firewalls, so make sure you have disabled each of it), plug the USB device back and now (without these protecting software which in most cases stop the USB device to connect with the drivers) it should be recognized by Windows and ready to go. You only need to do this once since the windows recognise the device the firewall and anti virus software should not block it.  Remember to enable your firewall and anti-virus software back again before going online.

This should fix the problem; however if you are still facing problems, you should contact the USB device manufacturer or reinstall the USB device software and follow the steps again as mentioned above.