The biggest buzz these days aside from Steve Job’s announcement of the latest series in the Apple gadgets, the iPad, is the release of the latest generation of the iPhone, the iPhone 4. At its announcement, people all over the world of all ages started getting reservations and started preordering the iPhone 4. A little while ago, they started distributing the first productions and all of the customers were fairly satisfied until they started to sync it with their Google browser.
Apparently, a lot of complaints have been coming in because many people are having difficulties syncing their iPhone Operating System 4 with Google Sync. Hoping they can input their contacts, calendar schedules, messages and files, the consumers are taking their grievances to the source itself. Forums and community boards are bursting with questions on why.
Whose fault is it really? Google speaks up on June 23 at 10 am that as of Tuesday the next week, the sync issues would be fixed. This admittance shows that the technical bugs are not related to the iOS 4 but this is only because of the constant update that is pushing far too many users to re-download all of their data from Google’s servers all at once.
On the release of the iOS4, the subsequent re-syncing of data by tens and thousands of users led to a high level of demand which then overloaded the servers of Google. This disrupted Google Sync services for all of the devices. Google’s engineering teams have been working nonstop to add more resources and stabilize the service.
The iOS4 users will have to wait a little while but it is definitely worth it especially after spending all that money on their new phones. Google personnel have apologized through the letter they released to the public which stated all the facts above. This is a big relief especially for those who have tried to contact customer support and hung up the phone more frustrated than when they started the call.
The simple-sounding fixes they proposed did nothing more than annoy the users because their time was unnecessarily time waster. The first simple-sounding fix is turning it on and off. This solution is applied on 98% of the world’s techie problems, but is it really effective when it comes to this problem? Apparently, it is. After installing his iOS4, William Connolly was asked to change his iPhone pass code. When his email didn’t arrive, he rebooted his device. Finally, the synchronization started to work. The moral of this story is that after every major installation, you should always reboot even if the update does not ask you.
The second one is to eat into the insides of your non-unlimited AT&T 3g data quota. One person, William Butler, said that he was able to fix his Exchange synchronization issues with the means of merely turning the Wi-Fi off and using the 3G only. Although this is unconventional and somewhat expensive, being relatively downgraded to a somewhat slower wireless device is the solution to your problem.
Because of the public’s desperation to be “hooked up”, either of this is better than getting a refund or changing units. Not many have tried it, but if for some it doesn’t work, they will have to rely on Google to solve this problem as quickly as possible. There is no cause for worry because Google is still looking into this and they are continually posting updates to calm the raging public down.
