As we all know that Outlook has been most popular email client till date. And in recent time there have been many updates released to resolve the bugs with it. Today we will discuss one of the problems that have been known with this popular email client. When we say email client we mean software that actually downloads the email from the server and stores it on your computer memory so that you can read them even when your computer is not online. It’s been a long history since Outlook was first launch and is still growing stronger. But it’s not that it has been so rosy. There have been bugs and so today we will discuss one of the bug and its resolution.
You may have encountered a problem similar to this, You click on one of the link in your mail and then it either gives you error that the link is broken or could not be found. It is called General Failure error. Can happen with any of the operating system be it XP or Vista. Many suggest it could be because of Firefox that is installed on your computer and needs modification in the registry of your computer. For those who don’t know what registry is, it is nervous system or brain of your computer. Well we would suggest trying some basic steps before you try those advance level of modification.
Step 1: Please decide which browser you would use in future. I mean which one of them you use most of the time, Internet Explorer, Mozilla Firefox, Chrome or Safari. Once decided please move to Step 2.
Step 2: Please click on start and then go for All Programs and then Set Program access and Defaults. This will bring up the section where you can set the computer to choose the default browser (Application to use Internet).Thus removing the conflicts between the different browsers. Once you see the box click on the one that says custom.
Step 3: In this window please select the correct browser the one that you use mostly and will be used with outlook to open the link in the mail. Once done please click on the OK button and this should work after toy restart the Outlook and the Browser.