Ways to fix Error Code 8024402f: While Installing Windows Update

The error code 8024402F is a specific and happens when you are updating Windows 7, 8, 8.1 and Windows 10. The error code is accompanied by the message indicating, ‘Windows Update encountered an unknown error’ or something similar. The error may also occur when you attempt to run the Windows update feature. The error prevents the installation of any updates, even though they may have been downloaded.

Common Reasons forError Code 8024402f On Windows

There can be several reasons for the error code 8024402F to occur. Here are some common reasons to watch out for:

  • Unstable or unreliable Internet connection
  • Installed antivirus or malware program
  • Lack of communication between the computer and Windows Update Center
  • Incorrect proxy settings



Solution 1: Simple Troubleshooting To Fix Code 8024402F

  1. Disable installed antivirus or malware program and firewall and then try installing the updates again
  2. Check there are no active filters interfering with the updates
  3. Check if the internet connection is stable
  4. Now check if the error is resolved.

Solution 2: Manual Update Installation

You can also install the updates manually, in case the above troubleshooting steps don’t help. This makes it necessary to access the Windows update log file to ascertain which updates failed to install.

  1. Press Win + R to open the Run box
  2. Type, ‘windowsupdate.log’ in the box and then click ‘OK’
  3. You should be able to see a notepad showing the date in the first column. Go to the bottom of the file and see the latest entries.
  4. Identify the date and an update that failed to install
  5. Now close everything and search the folder in which update or updates were downloaded
  6. Click ‘Start’ and type ‘cmd’ in the ‘Run’ box and click ‘OK’ to open Command Prompt
  7. Type, ‘dism/online/add-package/packagepath:C\update\myupdate.cab’. The part ‘C:\update\myupdate.cab’ should reflect the name of the folder you noted earlier where the update was downloaded to.
  8. Press ‘Enter’ for the update to be installed
  9. Check if this resolved the error.

Solution 3: Check Windows Update Service

  1. Press Win + R keys
  2. Type, ‘services.msc’
  3. Locate the following services and check if they’re running or not: Windows Updat Services, MSI Installer, BITS, and Cryptographic
  4. Right click on any services that have stopped and click to start them again
  5. Restart the computer and try to install again and check if the error is fixed.

Solution 4: Check Time Settings

  1. Access the computer’s ‘Control Panel’
  2. Select, ‘Clock, Language and Region’ option
  3. Select, ‘Date and Time’ to open another Window
  4. Click on ‘Change Time Zone’ before setting the correct time zone
  5. Click ‘OK’ before you restart the computer and install the updates

Solution 5: System Restore

You need to restore the computer to an earlier date. This solution is helpful in case you downloaded and installed a program or application that may have interfered with update files. This solution is especially for Windows 8 operating system, however the same steps work for the other versions as well.

  1. Press Win + Q
  2. Click on ‘Settings’
  3. Select ‘Recovery’ icon
  4. Select ‘System Restore’ from the resultant window
  5. Select an earlier date when the computer worked without any issues
  6. The tool should start to run before shutting down the computer and restart again
  7. Try to install pending updates and check if the error is fixed.