Error 0x803f8001 : Fix Xbox Error In Windows App Store

We all keep upgrading our operating system regularly. However, it also means that sometimes we get stuck with issues and errors. If you were just trying to upgrade your operating system like to Windows 10 and got the Xbox error 0x803f8001, then here is what you need to do.

Xbox Error 0x803f8001

What it is about?

This is an operating system error code and is common when trying to upgrade your system. This error code is given with the message, “Something Went Wrong: Error Code 0x803f8001” or “Do you own this game or app? Error Code 0x803f8001”. If you have this on your screen, follow our step by step guide to fix the issue right in front of your eyes.

When error 0x803f8001 can occur?

The most common place where this Windows error code 0x803f8001 can occur and you can get those accompanying messages is when you try to play a game or when you try to download an app from the Windows Store. The other reason that you may be getting this error code is when you are updating any app from the store. You may find it a challenge to download or install any game or app, if you are getting the Windows error code 0x803f8001.

Possible Reasons Windows Error 0x803f8001

As mentioned above, here are the possible reasons why you are getting the Xbox error 0x803f8001

  • You forgot to sign in to the game you just downloaded to connect to Xbox
  • The game is not installed in the console but it is there on a game disk
  • Corrupt system files downloaded from third party software and interfering with system files
  • Cache in Windows Store
  • Out of date Windows Store
  • Xbox service has stopped
  • Outdated graphic card drivers
  • Trying to play an older version of the game
  • Some kind of malware or virus infection.

Ways to fix Xbox error 0x803f8001

Solution 1: Basic Checks

  1. Run your installed antivirus software and check for any virus infection
  2. Check to see if your Xbox Live service is active and running
  3. Check if you have successfully signed into the game you are trying to play. You also have to set up the Xbox as a home console for a different user, if the game was purchased by some other user.
  4. The game should be on the console and not on a disc
  5. Try and play a game that you have run successfully previously and check if you are still getting the error code 0x803f8001.

Solution 2: Run System File Checker

  1. Press Windows Key + R to open command prompt
  2. Type “sfc/scannow” and press Enter

Your computer will run a built-in file checker with this command. Check the results to identify the faulty files that may be causing the error.

Solution 3: Power Cycle Xbox One

  1. Press and hold the white button on Xbox for few seconds to turn it off
  2. Unplug your computer from the main and wait for 15 seconds minimum
  3. Plug it back in and turn on your Xbox to check if the error code has been resolved.


Solution 4: Update all windows services

  1. Press Win + S and open up the search bar
  2. Type ‘Settings’ in the search bar
  3. Click on ‘Updates and Security’ on the resultant search results
  4. Select ‘Windows Updates’
  5. Click on ‘Check for Upates’

Let the updates be completed and then check if the error code 0x803f8001 is resolved.

Solution 5: Uninstall/Reinstall Apps

  1. Press Win + S to open the search bar
  2. Type the name of the app that is causing the error in the search bar
  3. Select ‘Uninstall’ and let the app be uninstalled completely
  4. Once the uninstallation is complete, open Windows Store
  5. Type the name of the app in the search bar once more and then click on ‘Install”

Your Xbox error 0x803f8001 should be fixed with one of these solutions. However, if the problem persists, you may require to do a hard reset as well. You can also call our customer support team and we can help you fix the issue in no time.